TERMS AND CONDITIONS

Welcome to Eco SolarX. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

  1. General Information
    These Terms & Conditions govern all use of our website, online store, and related services.
    “We,” “our,” and “us” refer to Eco SolarX, and “you” refers to the user or customer.

We reserve the right to modify, update, or replace any part of these Terms at any time. Continued use of our website after changes implies your acceptance of the revised terms.

  1. Product Information
    We strive to ensure all product details, descriptions, and prices on our website are accurate and up to date. However, occasional errors may occur.
    In such cases, Eco SolarX reserves the right to correct errors, update information, or cancel orders if necessary (with prior notice to the customer).

All products are sold as described, and we ensure they meet applicable quality and safety standards.

  1. Orders and Payments
    All orders must be paid in full at the time of purchase.

We accept multiple secure payment methods via trusted third-party payment processors.

By placing an order, you confirm that the information provided is accurate and that you are authorized to use the payment method selected.

Orders are subject to acceptance and product availability.

  1. Pricing and Availability
    Prices may change without prior notice.
    We reserve the right to modify or discontinue products at any time without liability.
    If an item becomes unavailable after an order has been placed, we will contact you to offer an alternative or issue a full refund.

  2. Shipping and Delivery
    We offer delivery services where applicable.
    Delivery times are estimates and may vary based on location, weather, or logistics conditions.
    Eco SolarX is not responsible for delays caused by carriers, natural events, or factors beyond our control.

Customers must ensure that delivery locations are safe and accessible.

For more information, please review our Shipping & Delivery Policy.

  1. Returns and Refunds
    Please refer to our detailed Return & Refund Policy for full information on eligibility, timelines, and procedures.
    Products returned without prior authorization or outside the return period will not be accepted.

  2. Safety and Compliance
    All products must be used, handled, and installed in accordance with applicable safety guidelines and manufacturer instructions.
    Eco SolarX is not liable for any damage, injury, or loss resulting from improper use, installation, or handling.

  3. Limitation of Liability
    To the fullest extent permitted by law, Eco SolarX shall not be held liable for:

Any indirect, incidental, or consequential damages arising from product use or website access

Delays or failures beyond our reasonable control

Customer misuse or unauthorized modification of products

Our liability is limited to the total purchase amount of the item(s) in question.

  1. Intellectual Property
    All content on this website including text, logos, images, and graphics—is the property of Eco SolarX and is protected by copyright and trademark laws.
    No content may be reproduced, distributed, or used for commercial purposes without written consent.

  2. Governing Law
    These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom.
    Any disputes arising under these terms will be subject to the jurisdiction of the courts of the United Kingdom.

  3. Contact Information
    For questions or concerns regarding these Terms & Conditions, please contact us at:

📍 Address: Eco SolarX, 20–22 Wenlock Road, London, N1 7GU, United Kingdom
📞 WhatsApp: +44 7426 001573
info@ecosolarx.com
sidney@ecosolarx.com
payment@ecosolarx.com
refunds@ecosolarx.com

Eco SolarX

Reliable. Sustainable. Smart energy solutions for the future.