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TERMS AND CONDITIONS

Terms & Conditions

Last Updated: July 27, 2026

Welcome to Eco SolarX. These Terms & Conditions (“Terms“) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms, our Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, and any other policies referenced on our website.

If you do not agree with these Terms, please do not use our website.

1. About Eco SolarX

Throughout these Terms:

  • “Eco SolarX,” “we,” “our,” and “us” refer to Eco SolarX.
  • “You” and “your” refer to the customer or website visitor.

These Terms apply to all visitors, customers, and users of our website.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or are using the website with the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding contract.
  • All information you provide is accurate and complete.

3. Products and Product Information

We make every reasonable effort to ensure that product descriptions, specifications, pricing, images, and availability are accurate.

However, occasional errors or omissions may occur.

We reserve the right to:

  • Correct pricing or product information errors.
  • Update product specifications without prior notice.
  • Modify or discontinue products.
  • Limit product quantities.
  • Refuse or cancel orders where necessary.

Product images are for illustrative purposes only. Actual products may vary slightly depending on the manufacturer or model updates.

4. Orders and Acceptance

Submitting an order does not guarantee acceptance.

Orders are accepted only after:

  • Payment has been successfully authorised.
  • Stock availability has been confirmed.
  • Your order has been processed for dispatch.

If we are unable to fulfil your order, we will notify you and provide an appropriate remedy, which may include a refund where applicable.

5. Pricing and Payment

All prices are displayed in Pound Sterling (GBP £) unless otherwise stated.

Prices may change without prior notice.

We accept secure payment methods offered during checkout, including major credit cards, debit cards, and bank transfers where available.

Payment must be received in full before products are dispatched unless alternative payment terms have been agreed in writing.

6. Shipping and Delivery

Delivery estimates are provided for guidance only and are not guaranteed.

Delivery times may vary due to:

  • Courier delays
  • Weather conditions
  • Supply chain disruptions
  • Events beyond our reasonable control

Customers are responsible for ensuring that delivery information is accurate and that the delivery location is safe and accessible.

Please refer to our Shipping & Delivery Policy for full details.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits your statutory rights under applicable UK consumer protection laws.

8. Installation and Product Use

Products should be installed, operated, and maintained in accordance with the manufacturer’s instructions and all applicable regulations.

Where installation requires a qualified electrician or certified installer, customers are responsible for ensuring that installation is carried out by a suitably qualified professional.

Eco SolarX is not responsible for damage or loss resulting from improper installation, misuse, unauthorised modifications, or failure to follow manufacturer instructions.

9. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Images
  • Product descriptions
  • Website design
  • Software

is owned by or licensed to Eco SolarX and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written permission.

Third-party trademarks and brand names remain the property of their respective owners.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability where such limitation would be unlawful.

To the fullest extent permitted by applicable law, Eco SolarX shall not be liable for indirect, incidental, consequential, or special damages arising from:

  • Use of our website.
  • Delays beyond our reasonable control.
  • Incorrect installation or misuse of products.
  • Loss of profits or business opportunities.

Our total liability in relation to any claim shall not exceed the amount paid for the relevant product, except where otherwise required by law.

11. Force Majeure

We shall not be responsible for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Severe weather
  • Fire
  • Flood
  • Industrial disputes
  • Government action
  • Supply chain interruptions
  • Transportation disruptions
  • Power or communication failures

12. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using our website, you acknowledge that your information will be handled as described in that policy.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business operations or legal obligations.

The latest version will always be available on our website and will apply from the date it is published.

Continued use of our website after any changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection law provides otherwise.

15. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Eco SolarX