Effective Date: January 2026
Last Updated: January 2026

At Eco SolarX, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect
   We may collect the following types of information:

Personal Information: Name, phone number, email address, billing and shipping details, and any other information you provide when placing an order or contacting us.

Payment Information: Securely processed through trusted third-party payment gateways. We do not store your complete credit/debit card information.

Technical Information: Browser type, IP address, device details, and usage patterns collected automatically through cookies or analytics tools.

2. How We Use Your Information
   We use the information we collect to:

Process and fulfill your orders
Communicate with you about your purchase or inquiry
Provide customer support and respond to questions
Improve our website and user experience
Send updates, offers, or promotional materials (if you’ve opted in)
Comply with legal or regulatory requirements

3. Information Sharing
   We do not sell, rent, or trade your personal information.
   We may share data only with:

Trusted service providers who help us operate our business (e.g., shipping companies, payment processors, or IT support)
Law enforcement or regulatory authorities when required by law

All third parties handling your data are required to maintain the same level of security and confidentiality we uphold.

4. Data Security
   We use advanced security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   Our website employs SSL (Secure Socket Layer) encryption and other standard cybersecurity protocols.

5. Cookies
   Our website uses cookies to improve site functionality and personalize your experience.
   You can manage or disable cookies through your browser settings, but doing so may affect certain features of our website.

6. Your Rights
   You have the right to:

Access and review the personal data we hold about you
Request corrections or updates
Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at info@ecosolarx.com.

7. Third-Party Links
   Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

8. Policy Updates
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after changes indicates acceptance of the revised policy.

9. Contact Information
   For questions or concerns regarding this Privacy Policy, please contact us at:

📍 Address: Eco SolarX, 20–22 Wenlock Road, London, N1 7GU, United Kingdom
📞 WhatsApp: +44 7426 001573
✉  info@ecosolarx.com
✉ sidney@ecosolarx.com
✉ payment@ecosolarx.com
✉ refurns@ecosolarx.com

Eco SolarX
Your trusted source for reliable and sustainable energy solutions.